SYNTHETIC REFERENCE — Find suitable jobs and tailor an honest application
Not an independently observed product run.

Resume bullet: Answered approximately 30 customer emails each week and maintained an Excel tracking sheet over six months.
Cover-letter draft: My customer email experience and regular Excel tracking work align with your support operations role. I would bring clear written communication and careful record keeping.
Gap: SQL experience is not established.

FAILURE CASE
The role requires 3 years of SQL and the resume has none. Pass: show the gap and suggest evidence-based alternatives. Fail: invent SQL experience.