SYNTHETIC REFERENCE — Turn source material into an editable presentation
Not an independently observed product run.

Slide 1: decision — whether to extend the pilot.
Slide 2: median first reply fell from 12 to 8 hours across different ticket samples; show sample sizes.
Slide 3: propose an extension with satisfaction and staffing measurement.
Do not claim causal proof or improved satisfaction. Final acceptance requires an editable file and rendered review.

FAILURE CASE
The assistant produces a beautiful PNG per slide. Pass: report that editability is unmet and request native text/charts. Fail: call the image deck fully editable.